Complex Payroll System and Lack of Real-Time Support Hindered Global Growth

As Workweek's innovative approach to business media gained traction, the company experienced explosive growth, attracting top talent from around the globe. However, their existing payroll solution, Rippling, was proving to be an obstacle rather than a solution.

Workweek found Rippling increasingly complicated to use, especially when managing their growing international team. The complexity of the system led to frequent confusion and time-consuming troubleshooting sessions. Moreover, the lack of a customer service phone line was a major drawback. With all inquiries handled via email, Workweek's team often faced frustrating delays in resolving urgent payroll and compliance issues, directly impacting their ability to manage their global workforce efficiently.

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Thera Helped Workweek's Global Media Operations with Simplicity and Real-Time Support

Workweek partnered with Thera to overcome these challenges and fuel their global expansion.

Thera's streamlined, user-friendly platform significantly reduced the complexity of managing international payroll and compliance. The simplified process allowed Workweek to onboard new international team members in hours, helping them scale quickly. Support for various payment methods across multiple currencies simplified payroll for Workweek's diverse international team. And a dedicated Slack channel, offered Workweek's team instant access to expert support and real-time resolution of queries.

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Workweek's Remarkable Transformation Powered by Thera

In the months following their switch from Rippling to Thera, Workweek underwent a remarkable transformation.

The company's international team expanded by 40%, with new talent onboarded in a fraction of the time it previously took. This rapid growth translated into a 35% increase in global content production, allowing Workweek to deliver timely, culturally relevant business insights to their audience.

The streamlined payroll and compliance processes freed up over 30 hours per week for the HR team, time that was reinvested into strategic initiatives and team development. It also helped them save $23,000 annually which was channeled into content production and technology infrastructure, elevating the quality and reach of Workweek's content.

Perhaps most importantly, contractor satisfaction soared, with surveys revealing a 98% approval rating for the new system. This high satisfaction level was a testament to the smooth, reliable payment process and responsive support provided by Thera. By leveraging Thera's platform, Workweek not only overcame its operational challenges but emerged as a media powerhouse.

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