Alex
Co-Founder, Hypergen
The Problem
Hypergen initially fell for Deel's marketing promises of an ideal global payroll and compliance solution. However, they soon realized the 'deal' was unsatisfactory. Hypergen's team members frequently endured frustratingly long wait times of 1 to 7 business days to receive their hard-earned payments, dampening morale and productivity. Deel's exchange rates were not very competitive, resulting in team members losing out on portions of their hard-earned pay due to high currency conversion fees.
When Hypergen finally faced a lack of prompt customer support, they knew it was time to seek a more reliable, transparent partner to truly deliver on managing their global workforce compliantly and seamlessly.
The Solution
When Hypergen decided to switch global compliance and payroll platform, Thera became their top choice.
Within just 24 hours, Hypergen was successfully onboarded onto Thera's platform, bidding farewell to past challenges. Thera offered lightning-fast payouts, ensuring remote employees received earnings promptly. Industry-leading exchange rates without hidden fees allowed global team members to receive full compensation. Access to a dedicated support channel with responsive experts provided personalized assistance and swift issue resolution.
With Thera's comprehensive global coverage spanning 150 countries, Hypergen could now confidently expand its operations to new markets, knowing that it had a reliable partner to navigate the complexities of global payroll and compliance.
The Result
With Thera, 80% of the payouts were settled on the same day, ensuring Hypergen's remote team members received their hard-earned compensation without follow-ups. This level of efficiency fostered increased employee satisfaction and productivity.
We offered Hypergen industry-leading exchange rates, free from hidden fees, allowing their global workforce to receive up to 3% more income. This increase in take-home pay fostered employee loyalty and retention, reducing costly employee turnover.
Perhaps most significantly, our cost-effective fee structure, nearly 50% lower than their previous provider, enabled HyperGen to scale their international workforce affordably while maintaining full compliance. This substantial cost savings allowed them to reallocate valuable resources towards accelerating business growth and expansion initiatives, driving higher revenues and profitability.
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